FAQ Group: Our Shop
Can I get technical advice on my project from Natural Building Store?
The NBS team will be happy to provide technical information and advice on the products and materials we sell. If you would like more in-depth technical help with the design or specification of your project (new-build or retrofit) members of the team can provide paid-for consultancy sessions. These are usually provided in two-hour slots. Typically this is […]
Do I need to sign up to place an order?
No, you do not need to register to place an order with us. You can insert your billing and shipping details when you Request a Quote. If you do register with us, you can view your pending quotations, orders and save your billing and shipping details, to save entering them manually. Alternatively, you can place […]
Can I get a product sample?
We don’t generally offer samples. However, the majority of our materials do not have a minimum order size, so you can order a single item as a test item if you wish. Hempcrete blocks are sold in whole pallets only. However architects or contractors should contact us if a sample section of block is needed.
What makes a building product sustainable?
We take a holistic approach to sustainability and believe in achieving high thermal performance through using materials with low embodied energy and proper end-of-life consideration. All of the products that we specify take consideration of: Technical Performance Embodied energy Health and Wellbeing Local supply chains where possible Resource efficiency Potential for Recycling and Re-use Ethical […]
What is the Natural Building Store?
The Natural Building Store is an online store specialising in cutting-edge bio-based and highly sustainable building products. With an experienced team with specialist knowledge in specifying vapour-permeable construction build ups, we are dedicated to only stocking the best sustainable building materials.